Why Zoom One?

Zoom Phone Example

Key Benefits of Our Transition

  1. Unified Communications: Zoom One integrates voice calls, video calls, and messaging on a single platform, streamlining how we connect across campus.
  2. Mobility & Flexibility: With Zoom One, individuals can make and receive calls from anywhere using their mobile devices or computers. No longer confined to office spaces, our staff, faculty, and students can stay connected seamlessly.

Why Zoom One for SDSU?

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Reduced Costs

  • No storage costs
  • Future-proof capacity
  • 2-year price holiday
  • 7-year locked price
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Simpler Operations

  • Cloud based service
  • No phone maintenance
  • Easy activation, move
  • Simplified billing
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Higher Productivity

  • Feature rich telephony
  • Enhanced collaboration
  • Seamless hybrid modality
  • Add-on services bundle

Situation

  • SDSU Relies on Legacy PBX Telecommunications System: SDSU's IT Network and Infrastructure (ITNI) is modernizing the outdated telephone system to Unified Communications (UC) with a new campuswide Zoom One license.
  • Objective: Achieve a UC System by leveraging the existing Zoom platform.
  • Definition of UC: Unified Communications integrates multiple communication tools (such as voice calling, video conferencing, instant messaging, and content sharing) into a single, streamlined connection.
  • Zoom Platform Familiarity: SDSU already uses Zoom for audio and video conference meetings, and has been pilot testing VolP telephony with thousands of campus users.

Opportunity

  • Enhanced User Experience: UC improves user experience/productivity by seamlessly integrating communication modes (voice, video, chat) within a single session.
  • Improved Communication: Enhanced communication efficiency and flexibility.
  • No Desk Phones: Traditional desk phones are no longer needed
  • Mobile Integration: Make and receive calls from existing Zoom app on desktops, laptops, tablets, or mobile phones.
  • Business Calls via Cell Phones: Use cell phones for business calls without revealing personal cell numbers.
  • Transcribed Voicemail: Voicemail messages automatically transcribed.
  • Seamless Transitions: Switch seamlessly from chat to voice calls to Zoom Meetings.
  • Accessibility Features: Zoom Phone supports 911 calling and offers accessibility and Al companion features.

Contact Us

If you have any questions, please fill out the Questions & Feedback: Zoom One Enterprise form. We will respond within two business days.