User Guides

User Guide Categories

Getting Started With Zoom One

 
Differentiating between the Zoom Application and the Zoom Web Portal
How to Get Set Up with the Zoom Web Portal
How to Get Set up with the Zoom Application

Basic Zoom One Features

 
How to Place and Receive Calls
In-Call Controls and Features
How to Switch From a Phone Call to a Zoom Meeting
SMS Messaging

Advanced Zoom One Features

 
How to Use Voicemail
How to Transfer Calls
How to Manage Your Caller ID
How to Use Call Flipping

Zoom One Settings & Customization

 
How to Set Up Call Delegation
How to Set Business Hours
How to Set Holiday/Vacation Hours
How to Set Up Your Emergency Address
How to Change Your Ringtone

Physical Phone Guides

 
Quick Start Guide for Physical Phones
How to Transfer 
How to Check Voicemail Messages

Zoom Support Resources

 
Zoom Support Additional Resources
Getting Started With Zoom Phone

Contact Us

If you have any questions, please fill out the Questions & Feedback: Zoom One Enterprise form. We will respond within two business days.